The 2-minute test

If your best operations person resigned tomorrow, what would walk out with them?

Tick what's true in your business. There are no wrong answers; most companies tick more than half.

Cape Town, South AfricaStart the test

The 2-minute test

Tick what's true in your business.Someone copies information from one system into another every week.There's a spreadsheet people trust more than your actual system.At least one process stops when a particular person is on leave.New staff take months to learn "how things really work here".Approvals are chased by email, WhatsApp or walking over to someone's desk.Month-end means overtime, every month.You've tried an AI tool, and it didn't change much.When a target is missed, nobody can say exactly where the time went.

0 / 8

Tick the statements that are true for your business.

0: Tick the statements that are true for your business.

1–2: A few gaps. Worth knowing exactly where they are.

3–5: A real part of your business lives in people's heads.

6–8: Most of how your business runs isn't written down anywhere.

Now put a number on it

People doing manual admin workHours each, per week, on itCost per hour in rand

R242,880 a year · 1,104 hours a year your people could get back

Your own estimate, based on 46 working weeks. The audit measures the real figure.

Measure it properly